Speaker: Gareth Burns, SQS.

In the last few years, with the maturity of cloud technologies and different software delivery methods, the demands on software have dramatically increased.

Applications have never been so ubiquitous in our daily lives. Users expect applications to be constantly available, up to date and defect free.

They also expect clear communication and engagement. Any deviation from this can impact a company’s reputation, directly impacting the profits.

Over the last few years we have all witnessed this with Twitter storms and media coverage on everything from banking to video game releases.

Quality is no longer just the concern of the testers. It’s now a real hot topic for all aspects of a business, from marketing to operations. It has a symbiotic relationship with a business strategy and finding that perfect blend that suits a business is challenging, but can pay large dividends.

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